/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.fixed{position:fixed}.relative{position:relative}.start{inset-inline-start:var(--spacing)}.end{inset-inline-end:var(--spacing)}.table{display:table}}:root{--navy:#123f6f;--navy-dark:#092f58;--blue:#2868c7;--green:#32c756;--orange:#f2a24d;--ink:#1f2933;--muted:#66727f;--line:#c9cfd6;--panel:#f3f5f7;--coach:#0e2238}*{box-sizing:border-box}html,body{min-height:100%;color:var(--ink);background:#e7eaee;margin:0;font-family:Arial,Helvetica,sans-serif}button,input,textarea,select{font:inherit}button{cursor:pointer}.login-shell{color:#fff;background:radial-gradient(circle at 78% 16%,#2b68c733,#0000 32%),linear-gradient(145deg,#07111d 0%,#0b2035 55%,#123f6f 100%);place-items:center;min-height:100vh;padding:28px;display:grid}.login-card{background:#07111ded;border:1px solid #ffffff29;border-radius:10px;width:min(440px,100%);padding:34px;box-shadow:0 24px 70px #00000061}.login-brand{letter-spacing:2px;align-items:center;gap:13px;margin-bottom:34px;display:flex}.login-brand strong{font-size:18px;line-height:1;display:block}.login-brand span{color:#9cacbd;letter-spacing:1.7px;margin-top:5px;font-size:9px;display:block}.login-brand-mark{flex:0 0 38px;width:38px;height:38px;position:relative;transform:rotate(45deg)}.login-brand-mark i{background:linear-gradient(145deg,#fff,#7e8993);border-radius:2px;width:16px;height:16px;display:block;position:absolute}.login-brand-mark i:first-child{top:2px;left:2px}.login-brand-mark i:nth-child(2){top:2px;right:2px}.login-brand-mark i:nth-child(3){bottom:2px;left:2px}.login-brand-mark i:nth-child(4){background:#213346;bottom:2px;right:2px}.login-eyebrow{color:#65da8b;letter-spacing:1.2px;margin:0 0 8px;font-size:10px;font-weight:800}.login-card h1{margin:0;font-size:28px;line-height:1.15}.login-intro{color:#afbdca;margin:10px 0 24px;font-size:13px;line-height:1.5}.login-form{gap:16px;display:grid}.login-field{gap:7px;display:grid}.login-field span{color:#dce5ed;letter-spacing:.45px;text-transform:uppercase;font-size:11px;font-weight:800}.login-field input{color:#fff;background:#101e2b;border:1px solid #4b5c6d;border-radius:5px;outline:0;width:100%;padding:12px 13px}.login-field input:focus{border-color:#58d37e;box-shadow:0 0 0 3px #58d37e24}.login-error{color:#ffb8c1;background:#c22c3f24;border-left:3px solid #f26677;margin:-4px 0 0;padding:8px 10px;font-size:12px}.login-submit{color:#06140b;background:#32c756;border:0;border-radius:5px;min-height:44px;font-size:13px;font-weight:900}.login-submit:hover{background:#48d46b}.login-safety{color:#8fa0af;border-top:1px solid #ffffff1f;margin:24px 0 0;padding-top:18px;font-size:10px;line-height:1.5}.login-loading{color:#b9c5cf;letter-spacing:.5px;align-content:center;gap:20px;font-size:12px}.login-loading .login-brand-mark{margin:0 auto}.simulator-shell{background:#e7eaee;min-width:320px;min-height:100vh}.topbar{color:#fff;background:#080b0f;justify-content:space-between;align-items:center;height:66px;padding:0 24px;display:flex}.brand-lockup{letter-spacing:2px;align-items:center;gap:12px;display:flex}.brand-lockup strong{font-size:18px;line-height:1;display:block}.brand-lockup span{color:#9cacbd;letter-spacing:1.7px;margin-top:5px;font-size:9px;display:block}.brand-mark{width:36px;height:36px;position:relative;transform:rotate(45deg)}.brand-mark i{background:linear-gradient(145deg,#fff,#7e8993);border-radius:2px;width:15px;height:15px;display:block;position:absolute}.brand-mark i:first-child{top:2px;left:2px}.brand-mark i:nth-child(2){top:2px;right:2px}.brand-mark i:nth-child(3){bottom:2px;left:2px}.brand-mark i:nth-child(4){background:#1d2730;bottom:2px;right:2px}.top-actions{align-items:center;gap:18px;display:flex}.training-pill{color:#7ce29d;letter-spacing:.7px;background:#0e2a1a;border:1px solid #2b7d4b;border-radius:999px;padding:7px 11px;font-size:11px;font-weight:800}.coach-toggle{cursor:pointer;align-items:center;gap:8px;font-size:12px;font-weight:700;display:flex}.coach-toggle input{opacity:0;pointer-events:none;position:absolute}.coach-toggle span{background:#44505b;border-radius:20px;width:32px;height:18px;transition:all .2s;position:relative}.coach-toggle span:after{content:"";background:#fff;border-radius:50%;width:12px;height:12px;transition:all .2s;position:absolute;top:3px;left:3px}.coach-toggle input:checked+span{background:var(--green)}.coach-toggle input:checked+span:after{transform:translate(14px)}.new-scenario{color:#fff;background:#1b232b;border:1px solid #536170;border-radius:4px;padding:9px 13px;font-size:12px;font-weight:700}.new-scenario:hover{background:#28333e}.signed-in-user{border-left:1px solid #35404a;align-items:center;gap:8px;padding-left:16px;display:flex}.signed-in-user>span{color:#c7d1da;text-transform:uppercase;letter-spacing:.55px;font-size:11px;font-weight:800}.signed-in-user button{color:#8fb8df;background:0 0;border:0;padding:5px 0;font-size:11px;font-weight:700}.signed-in-user button:hover{color:#fff;text-decoration:underline}.status-strip{color:#07130a;white-space:nowrap;border-bottom:1px solid #0003;align-items:center;gap:16px;height:27px;padding:0 10px;font-size:11px;display:flex;overflow:hidden}.status-strip.is-connected{background:var(--green)}.status-strip.is-acw{background:var(--orange)}.status-strip span:before{content:"|";opacity:.65;margin-right:16px}.status-strip .synthetic-label{letter-spacing:.5px;margin-left:auto;font-weight:800}.workspace{grid-template-columns:190px minmax(0,1fr);height:calc(100vh - 93px);min-height:630px;display:grid}.phone-panel{background:#eef0f2;border-right:1px solid #aeb5bd;flex-direction:column;display:flex}.phone-title{color:#fff;background:#2e47c0;justify-content:space-between;align-items:center;height:31px;padding:0 8px;font-size:12px;font-weight:700;display:flex}.phone-tabs{background:#2e47c0;justify-content:center;gap:4px;padding:2px 6px 8px;display:flex}.phone-tabs button{color:#fff;background:#7690dc;border:0;border-radius:3px;padding:3px 16px;font-size:11px}.agent-id{color:#fff;background:#2866ca;padding:9px 10px;font-size:11px}.connection-card{color:#fff;text-align:center;background:#2866ca;flex-direction:column;align-items:center;gap:8px;height:112px;padding-top:8px;display:flex}.connection-card .signal-bars{letter-spacing:2px;color:#b9d4ff;font-size:13px}.connection-card strong{font-size:10px}.connection-card small{font-size:9px}.connection-card b{font-size:11px}.call-controls{border-bottom:1px solid #d0d5da;justify-content:center;gap:16px;padding:18px 0;display:flex}.control{color:#fff;border:0;border-radius:50%;width:36px;height:36px;font-size:16px;box-shadow:inset 0 -2px #0000002e}.control.mic{background:#2d69ce}.control.muted{background:#818a93}.control.hangup{background:#ec4660;transform:rotate(-35deg)}.scenario-progress{background:#dde2e7;border-top:1px solid #c3c9d0;margin-top:auto;padding:18px 14px}.scenario-progress>div:first-child{justify-content:space-between;font-size:11px;display:flex}.scenario-progress strong{color:var(--navy)}.scenario-progress small{color:#5f6b77;margin-top:7px;font-size:9px;display:block}.progress-track{background:#b7c0c9;border-radius:9px;height:6px;margin-top:8px;overflow:hidden}.progress-track span{background:linear-gradient(90deg,#2c69ce,#31c95b);height:100%;display:block}.desktop-area{background:#f7f7f7;flex-direction:column;min-width:0;display:flex;position:relative;overflow:hidden}.flow-tabs{background:var(--navy);scrollbar-width:thin;align-items:stretch;height:37px;padding:3px 5px 0;display:flex;overflow-x:auto}.flow-tabs button{color:#fff;background:0 0;border:0;border-bottom:3px solid #0000;flex:1 0 auto;min-width:76px;padding:0 12px;font-size:12px;font-weight:800}.flow-tabs button:hover{background:#ffffff17}.flow-tabs button.active{color:var(--navy);border-bottom-color:var(--orange);background:#fff}.record-grid{background:#dfe1e3;border-bottom:1px solid #aab0b5;grid-template-rows:34px 34px;grid-template-columns:118px 210px 215px 1fr 1.25fr 200px 42px 82px 110px;gap:2px;min-height:70px;padding:4px 7px;display:grid;overflow:hidden}.record-field{white-space:nowrap;text-overflow:ellipsis;background:#f7f7f7;border:1px solid #b9bec3;padding:5px 7px;font-size:16px;line-height:20px;overflow:hidden}.record-field span{float:right;color:#2d69b8;font-size:11px}.record-field.compact{grid-area:1/1}.record-field:nth-child(2){grid-area:1/2}.record-field:nth-child(3){grid-area:1/3}.record-field.phone{grid-area:1/4/auto/6}.record-field.wide{grid-area:2/1/auto/4}.record-field.city{grid-area:2/4/auto/7}.record-field.state{grid-area:2/7}.record-field.zip{grid-area:2/8}.record-field.history{color:#5c6268;grid-area:2/9}.content-frame{background:#f8f8f8;flex:1;padding:12px 18px 120px;overflow:auto}.script-screen,.reference-screen,.fact-screen{max-width:1240px;min-height:420px;margin:0 auto}.script-screen h1,.reference-screen h1,.fact-screen h1{color:#505b64;margin:0 0 10px;font-size:18px;font-weight:800;text-decoration:underline}.script-screen p{margin:10px 0 18px;font-size:17px;line-height:1.18}.script-screen .script-line{margin-top:20px}.script-screen .direction,.routing-note{color:#394651;font-size:15px;line-height:1.2}.screen-heading-row{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.quick-outcomes{background:#353b42;display:flex}.quick-outcomes button{color:#fff;background:0 0;border:0;padding:7px 12px;font-size:11px;font-weight:700}.quick-outcomes button:hover{background:#4d5660}.hotkey-badge{color:#52606c;background:#e9eef4;border:1px solid #b6c2ce;border-radius:3px;padding:5px 9px;font-size:10px;font-weight:800}.response-row{border-top:1px solid #d8dde2;flex-wrap:wrap;align-items:center;gap:8px;margin-top:28px;padding-top:16px;display:flex}.response-row span{color:#687480;text-transform:uppercase;letter-spacing:.5px;margin-right:5px;font-size:11px;font-weight:800}.response-row button{background:#fff;border:1px solid #7d8791;border-radius:3px;min-height:34px;padding:6px 14px;font-size:12px;font-weight:700}.response-row button:hover{background:#eef3f8}.response-row button.positive{color:#176735;background:#e8f8ed;border-color:#48a966}.gift-form{background:#eceff2;border:1px solid #cbd2d8;grid-template-columns:220px 180px 1fr;align-items:end;gap:24px;margin:28px 0;padding:22px;display:grid}.gift-form label>span,.gift-form legend{color:#53606d;text-transform:uppercase;margin-bottom:6px;font-size:11px;font-weight:800;display:block}.amount-field{background:#fff;border:1px solid #8d969f;align-items:center;display:flex}.amount-field b{color:#5d6871;padding:0 8px}.amount-field input{border:0;outline:0;width:100%;padding:9px}.gift-form fieldset{border:0;flex-direction:column;gap:8px;padding:0;display:flex}.gift-form fieldset label{font-size:13px}.practice-card{color:#fff;background:#202a34;border-radius:5px;flex-direction:column;gap:5px;min-height:72px;padding:12px 14px;display:flex}.practice-card span{color:#aab6c1;text-transform:uppercase;font-size:10px}.practice-card small{color:#7fe1a1;font-size:9px}.primary-action,.danger-action{color:#fff;border:0;border-radius:3px;padding:10px 17px;font-size:12px;font-weight:800}.primary-action{background:#2264b2}.primary-action:disabled{cursor:not-allowed;background:#a9b2bc}.danger-action{background:#c7354b}.compliance-callout,.training-notice{background:#fff5e6;border-left:4px solid #e39a2f;margin:22px 0;padding:12px 14px;font-size:12px}.address-confirm{background:#fff;border:1px solid #bdc5cd;flex-direction:column;gap:5px;max-width:430px;margin:16px 0;padding:14px 16px;display:flex}.address-confirm span{font-size:13px}.select-label{color:#5a6671;text-transform:uppercase;flex-direction:column;gap:5px;max-width:350px;font-size:11px;font-weight:800;display:flex}.select-label select{background:#fff;border:1px solid #a9b2ba;padding:8px}.dispo-layout{grid-template-columns:250px 1fr;gap:18px;display:grid}.pre-dispo{color:#fff;background:#6c7176;flex-direction:column;gap:10px;padding:18px;display:flex}.pre-dispo>label:first-child{justify-content:space-between;align-items:center;font-weight:800;display:flex}.pre-dispo input[type=text],.pre-dispo label:first-child input{border:0;width:100px;padding:5px}.pre-dispo h2{margin:28px 0 2px;font-size:16px}.pre-dispo label{font-size:13px}.dispo-board{background:#d8d8d8;grid-template-columns:repeat(3,minmax(130px,1fr));gap:20px;padding:14px;display:grid}.dispo-column{flex-direction:column;gap:8px;display:flex}.dispo-column h3{text-align:center;margin:0 0 5px;font-size:15px;font-weight:500;text-decoration:underline}.dispo-column button{background:#eee;border:1px solid #575d62;border-radius:2px;min-height:30px;font-size:11px}.dispo-column button.selected{background:#dff4e6;border:2px solid #1f8e49;font-weight:800}.dispo-footer{justify-content:flex-end;align-items:center;gap:18px;margin-top:14px;font-size:12px;display:flex}.reference-screen{background:#fff;border:1px solid #d5d9dd;padding:12px 16px 24px}.reference-screen h1,.fact-screen h1{text-align:center;margin:0 0 8px;font-size:22px;font-weight:400;text-decoration:none}.reference-note{text-align:center;color:#6b7783;margin:0 auto 20px;font-size:12px}.accordion-list{border-top:1px solid #cbd2d8}.accordion-item{border-bottom:1px solid #cbd2d8}.accordion-trigger{color:#357a9e;text-align:left;background:linear-gradient(#fff,#f2f3f4);border:0;width:100%;padding:10px 13px;font-size:13px;font-weight:800}.accordion-trigger:hover{background:#edf4f8}.chevron{color:#d29116;margin-right:10px}.accordion-answer{color:#394650;white-space:pre-line;background:#fafcfd;padding:12px 36px 15px;font-size:13px;line-height:1.5}.accordion-answer p{margin:0 0 12px}.return-to-script{color:#7b858f;background:0 0;border:0;padding:0;font-size:10px;font-weight:800;text-decoration:underline}.fact-screen{background:#fff;border:1px solid #d4d9de;padding:12px 28px 26px}.fact-screen h2{text-align:center;color:#596670;letter-spacing:.7px;margin:38px 0 28px;font-size:21px;font-weight:400}.fact-grid{grid-template-columns:1fr 1fr;gap:18px;display:grid}.fact-grid article{border:1px solid #d5dbe1;padding:16px}.fact-grid article b{color:var(--navy);letter-spacing:.6px;font-size:12px}.fact-grid p{margin-bottom:0;font-size:13px;line-height:1.45}.client-info-layout{grid-template-columns:minmax(320px,.82fr) minmax(420px,1.18fr);align-items:stretch;gap:20px;display:grid}.client-info-card,.answer-policy-card{background:#fbfcfd;border:1px solid #d1d8df;padding:22px}.client-info-card h3,.answer-policy-card h3{color:var(--navy);margin:0 0 5px;font-size:16px}.client-site{color:#347b9e;margin:0 0 20px;font-size:13px;font-weight:800}.client-info-card address{color:#37434e;margin-bottom:18px;font-size:13px;font-style:normal;line-height:1.55}.client-info-card dl{margin:0}.client-info-card dl div{border-top:1px solid #e0e5ea;grid-template-columns:110px 1fr;padding:7px 0;font-size:12px;display:grid}.client-info-card dt{color:#6a7681;font-weight:800}.client-info-card dd{color:#26323d;margin:0}.answer-policy-card{background:#f1f5f8;flex-direction:column;justify-content:center;display:flex}.policy-label{color:#365b7c;letter-spacing:.8px;background:#e3edf5;border-radius:99px;align-self:flex-start;margin-bottom:12px;padding:5px 9px;font-size:9px;font-weight:800}.answer-policy-card blockquote{border-left:4px solid var(--orange);color:#34424f;background:#fff;margin:18px 0 8px;padding:16px 18px;font-size:14px;line-height:1.55}.answer-policy-card>p{color:#68747f;margin:0;font-size:10px}.comments-label{color:#54616d;flex-direction:column;gap:7px;font-size:12px;font-weight:800;display:flex}.comments-label textarea{resize:vertical;border:1px solid #aeb7bf;min-height:210px;padding:12px;font-weight:400}.comment-meta{color:#727e89;justify-content:space-between;max-width:100%;margin:6px 0 16px;font-size:10px;display:flex}.dnc-screen{text-align:center;max-width:640px}.dnc-icon{color:#fff;background:#c7354b;border-radius:50%;place-items:center;width:48px;height:48px;margin:5px auto 14px;font-size:28px;font-weight:800;display:grid}.dnc-screen blockquote{text-align:left;background:#fff;border-left:4px solid #c7354b;margin:22px 0;padding:18px;font-size:15px}.dnc-confirm{margin:18px 0;font-size:13px;display:block}.coach-drawer{color:#fff;z-index:5;background:#0e2238f7;border-radius:5px;grid-template-columns:160px minmax(220px,.8fr) minmax(260px,1.2fr);align-items:center;gap:18px;padding:12px 16px;display:grid;position:absolute;bottom:14px;left:18px;right:18px;box-shadow:0 5px 22px #00000040}.coach-drawer:not(.open){grid-template-columns:160px 1fr}.coach-label{letter-spacing:.8px;color:#91a9bf;font-size:10px;font-weight:800}.pulse-dot{background:#52dc7a;border-radius:50%;width:8px;height:8px;margin-right:7px;display:inline-block;box-shadow:0 0 0 4px #52dc7a26}.coach-drawer p{margin:0;font-size:13px;font-weight:700}.coach-tip{color:#cad6e1;border-left:1px solid #425970;padding-left:16px;font-size:11px;line-height:1.35}@media (width<=980px){.topbar{padding:0 12px}.training-pill{display:none}.workspace{grid-template-columns:150px minmax(0,1fr)}.record-grid{grid-template-columns:90px 1fr 1fr 1fr 44px 70px}.record-field.compact{grid-column:1}.record-field:nth-child(2){grid-column:2}.record-field:nth-child(3){grid-column:3}.record-field.phone{grid-column:4/7}.record-field.wide{grid-column:1/4}.record-field.city{grid-column:4}.record-field.state{grid-column:5}.record-field.zip{grid-column:6}.record-field.history{display:none}.gift-form{grid-template-columns:1fr 1fr}.practice-card{grid-column:1/3}.dispo-layout{grid-template-columns:190px 1fr}.coach-drawer{grid-template-columns:130px 1fr}.coach-tip{display:none}.client-info-layout{grid-template-columns:1fr}}@media (width<=700px){.topbar{flex-wrap:wrap;gap:8px;height:auto;min-height:64px;padding:10px 12px}.brand-lockup strong{font-size:14px}.coach-toggle{display:none}.new-scenario{padding:7px 9px}.status-strip{height:26px}.status-strip span:nth-of-type(n+2){display:none}.workspace{height:auto;min-height:calc(100vh - 90px);display:block}.phone-panel{border-right:0;grid-template-columns:1fr 1fr 1fr;height:58px;display:grid}.phone-title,.phone-tabs,.scenario-progress{display:none}.agent-id{place-items:center;padding:0;display:grid}.connection-card{gap:2px;height:58px;padding:7px}.connection-card small,.signal-bars{display:none}.call-controls{border:0;padding:10px}.control{width:32px;height:32px}.desktop-area{min-height:calc(100vh - 148px)}.record-grid{grid-template-rows:repeat(3,32px);grid-template-columns:70px 1fr 1fr;min-height:105px}.record-field{padding:4px 6px;font-size:12px}.record-field.compact{grid-area:1/1}.record-field:nth-child(2){grid-area:1/2}.record-field:nth-child(3){grid-area:1/3}.record-field.phone{grid-area:2/1/auto/4}.record-field.wide{grid-area:3/1/auto/3}.record-field.city{grid-area:3/3}.record-field.state,.record-field.zip{display:none}.content-frame{padding:12px 12px 120px}.script-screen p{font-size:15px}.screen-heading-row{display:block}.quick-outcomes{margin-bottom:14px;overflow-x:auto}.gift-form{display:block}.gift-form>*{margin-bottom:16px}.practice-card{margin-bottom:0}.dispo-layout{display:block}.pre-dispo{margin-bottom:12px}.dispo-board,.fact-grid{grid-template-columns:1fr}.coach-drawer{display:block;bottom:8px;left:8px;right:8px}.coach-label{margin-bottom:6px}}@media (width<=460px){.login-shell{padding:16px}.login-card{padding:25px 21px}.login-card h1{font-size:24px}.signed-in-user{border-left:0;padding-left:0}.signed-in-user>span{display:none}}